Shipping policy
Last updated: October 26, 2026
Free shipping on every order
No minimum order. You pay the price shown, plus sales tax where it applies.
Where we deliver
The 48 contiguous United States and Washington, DC. We don't ship to Alaska, Hawaii, Puerto Rico, other US territories or APO/FPO addresses yet. Checkout shows every destination we deliver to.
Delivery times
- Processing: 1–3 business days.
- Delivery: every product page shows its own estimate next to the price. Most orders arrive within 4–10 business days; the longest estimate is 4–13 business days.
- Estimates aren't guarantees. Weather and carrier delays can happen.
Shipped within the US
Orders ship from our US fulfillment warehouse.
Tracking
When your order ships, we email you a tracking link. You can also use our Track your order page.
Separate boxes
Larger items and multi-item orders can arrive in separate boxes, sometimes on different days. Each box has its own tracking link.
Your address
Please check your shipping address at checkout. Spotted a mistake? Email us right away and we'll do our best to update it before your order ships.
Questions
Email support@stillandpaw.com with your order number.